Data Deletion

Last updated: 23 October 2026

You can ask SiteMix to delete your account and all data associated with it at any time — including if you signed in with Google.

How to request deletion

  1. Send an email to support@sitemixhk.com — ideally from the email address linked to your SiteMix account.
  2. Use the subject “Delete my SiteMix account”.
  3. Tell us the email address on your account and, whether you signed in with Google.

We may reply to confirm the request comes from the account owner. We complete deletion within 30 days and email you when it is done.

What we delete

  • Your account details: email, name, profile picture and linked sign-in IDs;
  • all your sites, including published pages, content, images, products and connected domain settings;
  • your sessions and settings.

Billing records that we are required to keep for accounting or legal reasons (such as invoice amounts and dates) may be retained for as long as the law requires, and are not used for anything else. Please cancel any active subscription first; subscriptions bought through Google Play must be cancelled in Google Play.

Delete a single site yourself

You can delete individual sites at any time from My account without contacting us.

Remove SiteMix from your Google account

If you signed in with Google, you can also remove SiteMix’s access in your Google Account (myaccount.google.com → Security → Your connections to third-party apps & services → SiteMix → Delete all connections). This stops future sign-ins but does not delete data already stored by SiteMix — email us for that.

See our Privacy Policy for more.